Trans Bridge Tours

Terms and Conditions


Alcohol
Baggage
Cancelled Tours
Cancellation Policy
Casino Bonus
Changes on All Tours
Children’s Fares
Disclaimer
Form of Payment
Gratuity to Your Tour Director & Driver
Identification
Meal Stops
Minors
Motorcoach & Transportation
Movies on Board
Objectionable Persons
Occupancy Change
Parking
Payment
Photography
Rainchecks for Sports & Other Outdoor Events
Reservations
Responsibility
Seating
Smoking
Special Needs
Tickets
Tour Price
Travel Insurance


Alcohol
Consumption of alcoholic beverages is prohibited on board motorcoaches chartered by Trans-Bridge Tours, Inc. Alcohol may be stored on board the coach as long as it is unopened and secure. Sporting Events: Coolers may be stored in the luggage bay until arrival and parking of motorcoach at sports stadium, where tailgating is allowed.

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Baggage
Multi-Day
Baggage handling is always provided. All baggage is subject to search and inspection. Each passenger is permitted one piece of luggage plus a carry-on bag on all Multi-Day Tours. Luggage must weigh no more than 50 lbs. Carry-on must be handled by the passenger, at all times, and stored in the overhead compartment of the coach. All medications should be carried with you on board the coach. For efficiency, luggage tags will be provided for stowed luggage. Every reasonable effort is made to handle baggage as carefully as possible. However, Trans-Bridge Tours, Inc. does not assume liability for loss or damage due to breakage, theft, hotel or carrier handling, fair wear and tear, etc. It is important for your own self-interest to obtain adequate insurance to cover unforeseen circumstances.

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Cancelled Tours
Cancellation by Trans-Bridge Tours, Inc.
Trans-Bridge Tours, Inc. reserves the right to withdraw any tour from its schedule, due to lack of participation. If it becomes necessary for Trans-Bridge Tours, Inc. to cancel a tour, customers may transfer to another tour if there are available vacancies; apply payment to another tour; or receive a full refund. Payments made by credit card will be credited to your original form of payment and may take up to 30 days to appear on your statement. Payments made by cash or check will be refunded by check within 7-10 days. Trans-Bridge Tours, Inc. sole liability for a full refund is limited only to the amount of monies paid.

Cancellation Due to Weather
If Trans-Bridge Tours, Inc. is forced to cancel a tour due to weather or natural disaster conditions, every effort will be made to re-schedule the tour. In this case, your boarding passes will only be valid for this tour. If the tour cannot be rescheduled, a refund in the form of credit slip will be issued.

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Cancellation Policy
Casino
All Casino One-Day Tours are sold on a no cancellation, no refund basis. Casino One-Day Tours are subject to cancellation and/or may be combined with another casino, based on passenger counts.

One-Day
All One-Day Tours are sold on a no cancellation, no refund basis. Trans-Bridge Tours, Inc. acts as an agent for its customers, in purchasing tickets for shows, sporting events and other special entertainment tickets in advance. Once tickets are sold to the customer, tickets become the customer’s responsibility. From time to time, professional sporting leagues have the right to shift the starting times of games to accommodate television network requirements. In these cases, Trans-Bridge Tours, Inc. will inform all passengers and will operate the tour at the new time. No refunds or credits will be provided if a passenger cannot attend.

Multi-Day
Cancellations made 45 days or more prior to departure: full refund, minus any non-refundable payments made to hotels, restaurants or attractions (vendors). Cancellations made 8-44 days prior to departure: 10% cancellation fee, plus any non-refundable vendor payments will be applied. Cancellations made 1-7 days prior to departure: 25% cancellation fee, plus any non-refundable vendor payments will be applied. Cancellations made on day of departure or a no show: no refund will be issued. Cancellation fees and/or non-refundable vendor payments cannot be transferred to another tour. Refunds will be processed within 30 days after the tour returns.

Air & Cruise
Air & Cruise Vacations have special deposit and cancellation policies. Policies vary by vendor, and will be given upon request or at time of reservation.

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Casino Bonus
Casino bonuses are subject to change without notice. Must be 21 years of age or older and provide a valid Government-Issued Photo I.D. to receive bonus.

Changes on All Tours
Trans-Bridge Tours, Inc. reserves the right to make changes to any tour. This could be for a variety of reasons including, but not limited to, local weather conditions, failure on the part of outside agencies to deliver accommodations, admission tickets, and/or other arrangements or unusual circumstances. Itineraries may be changed, at the discretion of Trans-Bridge Tours, Inc., to improve the quality of the tour. Passengers will only be notified if there is an extreme change in itinerary.

All Festival and Special Event tours’ activities are subject to change. Trans-Bridge Tours, Inc. plans tours to a specific festival and not a specific activity at any given festival. Since changes to festival activities are beyond our control, the cancellation policy is in effect if a passenger chooses to cancel due to the festival changes. Furthermore, no refund will be given after the tour returns if a specific activity is not available.

The pricing of tours does not fluctuate; however, Trans-Bridge Tours, Inc. reserves the right to offer a discounted price on any given tour for a special promotion and/or when deemed necessary.

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Children’s Fares
Children’s Fares are based on ages 11 years and under, unless otherwise noted.

Disclaimer
All tours and services are based on the prices in effect at the time of printing and are subject to change at any time. We are not responsible for typographical errors.

Form of Payment
Trans-Bridge Tours, Inc. accepts cash, (local) personal checks and all major credit cards.

Gratuity to Your Tour Director & Driver Tour Director & Driver
Tour Director and Driver gratuity is not included in the price of the tour. Suggested gratuity for each Tour Director and Driver is $1-$5 per person, per day. Gratuity should be based on the level of service you receive. Our employees do not solicit gratuities. For your convenience, an envelope is included in Multi-Day Tour packets.

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Identification
It is the responsibility of each passenger to carry necessary valid Government- Issued photo identification and documentation that allows unrestricted travel to the destinations offered by Trans-Bridge Tours, Inc. Valid passports are required for all international travel. Valid Government-Issued identification is required for casino bonuses and admittance. Trans-Bridge Tours, Inc. is not responsible and will offer no refund for the unused portion of any tour caused by lack of proper identification and documentation.

Meal Stops
Due to length of travel, meal stops may be made on tours at the passenger’s expense. These stops are frequently dictated by circumstance; therefore, service, price and quality of food are beyond the control of Trans-Bridge Tours, Inc. Please exercise patience and understanding, if such stops fail to be exactly what you may wish.

Minors
Passengers must be a minimum of 16 years to travel without an adult.

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Motorcoach & Transportation
Trans-Bridge Tours, Inc. hires fully reliable motorcoach companies that have earned the highest safety ratings from the U.S. Department of Transportation and the U.S. Department of Defense. Trans-Bridge Tours, Inc. utilizes the latest motorcoach models and newest equipment whenever possible. Motorcoaches are all-season, climate-controlled for your utmost comfort. Each motorcoach has a public address system, as well as a restroom for your convenience.

Movies on Board
The movie choices are made at the sole discretion of Trans-Bridge Tours, Inc.

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Objectionable Persons
Trans-Bridge Tours, Inc. reserves the right, at any time, to decline, to accept or retain any person as a member of any tour and/or terminate any person’s participation in a tour whose condition or overall behavior impedes the operation of the tour or affects the rights, welfare or general enjoyment of other tour passengers.

Occupancy Change
Multi-Day
In the event where travel companions sharing the same room should need to cancel one or more persons in that room, the remaining passengers will be responsible for paying the supplemental charge to change occupancy.

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Parking
Complimentary parking is available at several locations. Trans-Bridge Tours, Inc. is not responsible for theft and damages to parked cars.

Payment
Casino
Full payment is due within 24 hours of reservation. Reservations made the day prior must be paid in full at time of reservation.

One-Day
Full payment is due within 5 days from reservation date. If reservations are made 5 days prior to departure, full payment is due at time of reservation. For concerts, special events and sporting events, full payment is due within 2 days from reservation date. If reservations are made 2 days prior to departure, full payment is due at time of reservation. Trans-Bridge Tours, Inc. reserves the right to alter the payment schedule on special events and high-demand tours.

Multi-Day
All Multi-Day Tours require a deposit of $100 per person. Deposit is due within 5 days from reservation date. Final payment is due 45 days prior to departure date.

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Photography
Trans-Bridge Tours patrons may be photographed while on tour and pictures may be posted on Trans-Bridge Tours, Inc.’s web site and official social media accounts and/or used for printed and promotional items. If you do not want your picture taken, please alert your Tour Director.

Rainchecks for Sports & Other Outdoor Events
Trans-Bridge Tours, Inc. provides transportation and event tickets for admission. Once such tour is concluded, Trans-Bridge Tours, Inc.’s obligation has been fulfilled. If the game or event has been canceled, postponed or rained out prior to tour departure, ticket holders will receive their tickets and should follow the “rain check” information, plus a refund of the transportation fee, less a 18% administrative fee. If the game or event has been rained out, or postponed after the tour departs, no transportation will be provided to the scheduled event on the new date. Ticket holders should observe the “rain check” information printed on the ticket. Transportation fee will not be refunded.

Reservations
Casino
Reservations without payment are held for 24 hours.

One-Day Tours
Reservations without payment are held for 5 days. Reservations for concerts, special events and sporting events are held for 2 days.

Multi-Day Tours
Reservations without payment are held for 5 days.

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Responsibility
Trans-Bridge Tours, Inc. acts only in the capacity of an agent on behalf of tour patrons in arranging transportation, lodging, sight-seeing, admissions and other tour services. Trans-Bridge Tours, Inc. is not responsible for damage, loss, delay, injury or accident due to any act of omission on the part of the company or of the tour, or for additional expenses incurred through sickness, weather, strikes, war, quarantine, or any cause beyond the control of Trans-Bridge Tours, Inc. In its sole discretion, Trans-Bridge Tours, Inc. reserves the right to make changes to itineraries and change the price on tours, with or without notice.

Seating
Casino and Multi-Day Tours
Requests will be taken. Seats will be confirmed with payment.

One-Day Tours
Seats will be confirmed with payment.

Smoking
All tours are non-smoking. Federal and state laws do not permit smoking on public transportation. Offenders may be removed from the motorcoach.

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Special Needs
It is the intent of Trans-Bridge Tours. Inc. to comply fully with the Americans Disabilities Act (ADA). Trans-Bridge Tours, Inc. welcomes customers with disabilities and wants to ensure that everyone’s needs are satisfied as thoroughly and effectively as possible. While we make every effort to accommodate persons with disabilities, there may be instances in which full accessibility is limited by historic nature or natural barriers of the attraction(s) and/or site(s) of a particular tour. In order for us to effectively understand and observe the needs of each customer, please inform us of your accessibility concerns of any tour and your special needs at the time your reservation is made.

Tickets
Tickets will be held in our office and given out on the day of departure by your Driver or Tour Director. Tickets will be released to passengers who request no transportation 2 days prior to the tour date, in exchange for boarding passes. Trans-Bridge Tours, Inc. is not responsible for any lost or stolen tickets, once tickets have been released from our office.

Tour Price
One-Day
Tour price includes transportation, meals, including tax and gratuity, tours and admissions are included as shown in each itinerary. Trans-Bridge Tours, Inc. reserves the right to change the price on tours, for any reason, with or without notice.

Multi-Day
Price includes transportation, hotel accommodations, room tax and baggage handling. Hotels charge a higher price per person for single accommodations. Rates are also available for double, triple and quadruple occupancy. Children rates are offered on some, but not all, tours. Meals, including tax and gratuity, tours and admissions are included as shown in each itinerary. Trans-Bridge Tours, Inc. reserves the right to change the price on tours, for any reason, with or without notice.



Travel Insurance
Trans-Bridge Tours, Inc. recommends travel insurance to protect your investment; unforeseen circumstances may occur. Travel insurance protects you from two types of financial losses: the money you invest in the tour and medical expenses that your health insurance may not cover. Trans-Bridge Tours, Inc. is not responsible for losses that would be covered by travel insurance. Click here for Travelex Insurance.

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Next time you travel, "Take the Bridge" ® to where you want to go!



5925 Tilghman Street, Suite 40
Allentown, PA 18104
610-776-TOUR (8687)